Privacy Notice for Title Energy

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Last Updated: 01/10/2026

This Privacy Notice describes how Title Energy (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use our services (“Services”), including when you:

• Visit our website at https://www.titleenergy.com
• Request assistance with electricity or related utility services
• Communicate with us by phone, email, or text message

Title Energy is a DBA of Title & Title Energy, LLC.

If you do not agree with this Privacy Notice, please do not use our Services.
Questions or concerns may be directed to info@titleenergy.com.

We collect personal information that you voluntarily provide to request utility services, communicate with you, and provide customer support. This may include your name, phone number, and email address. We do not sell personal information or share mobile data for third-party marketing purposes.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information you voluntarily submit through our website forms or direct communications, including:

• Name
• Phone number
• Email address

We do not knowingly collect sensitive personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information only as necessary to:

• Provide requested electricity or utility services
• Send service confirmations and status updates related to your request
• Respond to customer inquiries and support requests
• Comply with legal and regulatory obligations

We process personal information only when we have a lawful basis to do so.

3. SMS COMMUNICATIONS (IMPORTANT)

If you provide your phone number and consent, you may receive automated SMS messages from Title Energy related to:

• Utility service setup requests
• Appointment confirmations or reminders (when applicable)
• Service status updates related to your request
• Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP, or request assistance by replying HELP.

We do not share mobile phone numbers or SMS opt-in consent data with third parties for marketing or promotional purposes.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share personal information only in the following limited circumstances:

• With service providers that assist us in delivering our Services
• To comply with legal or regulatory requirements
• In connection with a business transfer, merger, or restructuring

We do not sell personal information.

5. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to support basic website functionality and analytics. These technologies help us improve our Services and user experience.
(Additional cookie or analytics details may be provided separately.)

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, or disclosure.

8. CHILDREN’S PRIVACY

Our Services are intended for individuals aged 18 or older. We do not knowingly collect personal information from children under 18.

9. YOUR PRIVACY RIGHTS

You may request access to, correction of, or deletion of your personal information by contacting us at info@titleenergy.com.

10. CONTACT INFORMATION

Title Energy
DBA of Title & Title Energy, LLC
PO Box 670621
Dallas, TX 75201
United States

📧 Email: info@titleenergy.com
📞 Phone: 214-239-8419